Shipping Policy

Shipping Policy

Free Worldwide Shipping — Every Order, Every Time

We believe you should never have to pay extra to get the products you need delivered to your door. That is why every single order placed on our website ships free — worldwide, with no minimum purchase requirement and no exceptions. Whether you are ordering one bottle or stocking up for the entire season, shipping is on us.

Order Processing and Dispatch

All orders are processed and dispatched from our fulfillment center within 1 to 3 business days. This includes order verification, quality checks, secure packaging, and handoff to our shipping partners. During high-volume periods such as holidays and major promotional events, processing may require one additional business day. We appreciate your patience during these busy times and work around the clock to get every order out as quickly as possible.

Estimated Delivery Time

Most orders arrive within 5 to 8 business days after shipment, depending on your delivery location and local carrier conditions. Delivery timelines may vary slightly for remote areas, rural addresses, or regions experiencing peak-season volume. Please note that business days do not include weekends or public holidays. You will receive an estimated delivery window at checkout and updated tracking information once your order is on its way.

Customs, Duties, and Import Taxes — Fully Covered

International customers never need to worry about extra charges at the border. We fully absorb all customs duties, import taxes, brokerage fees, and handling charges associated with every order. You will never be asked to pay additional fees upon delivery. The total you see at checkout is the final price — guaranteed.

Order Tracking

As soon as your order leaves our fulfillment center, a shipping confirmation email with a tracking number will be sent to the email address you provided at checkout. Tracking information typically becomes active within 24 to 48 hours after the package is handed to the carrier. If you do not receive a tracking email, please check your spam or promotions folder before reaching out to us through our Contact page.

Shipping to Multiple Addresses

At this time, each order can only be shipped to one address. If you wish to send products to multiple locations, please place separate orders for each address. Remember — shipping is always free, so splitting your order costs you nothing extra.

Split Shipments

To deliver your products as quickly as possible, larger orders may ship in multiple packages. Each package will have its own tracking number, and you will receive a separate notification for each shipment. Rest assured, you will only ever pay one price — and shipping remains free regardless of how many packages are sent.

Delays and Exceptions

While we work hard to meet our delivery estimates, occasional delays may occur due to weather events, customs inspections, carrier disruptions, or circumstances beyond our control. If your package has not arrived within 10 business days of the latest estimated delivery date, please contact us through our Contact page. Our team will investigate immediately, coordinate with the carrier, and ensure your order reaches you or is made right.

Incorrect or Incomplete Shipping Address

Please verify your shipping address carefully before completing your purchase. If you notice an error after placing your order, contact us as soon as possible through our Contact page. If the order has not yet been dispatched, we will correct the address at no charge. If the package has already shipped, we will do our best to coordinate a carrier redirect, though changes cannot be guaranteed once a parcel is in transit.

Lost or Stolen Packages

In the rare event that tracking shows a package as delivered but you have not received it, please first check with household members, neighbors, and your local delivery office. If the package cannot be located, contact us through our Contact page within 7 days of the marked delivery date. We will work with the carrier to investigate and arrange a replacement or refund if the package is confirmed lost.

Large or Bulk Orders

We welcome large and bulk orders. For orders exceeding standard quantities, our team may reach out to confirm shipping details and ensure safe, efficient delivery. All bulk orders continue to enjoy free worldwide shipping and full customs coverage.